Reviews

I am pleased with the work, and the rental. I did not receive a detailed list of what was replaced. When I asked for it I was told that it is warranty work and that the receipt will come when Chevrolet gets done with what they do on their end. I have not a detailed report yet. I like to have that report, because I keep all paperwork from my vehicles.

Got me in when needed and diagnosed issue quickly

Just got an oil change. Service was fine, but just couldn't answer my questions and concerns. My 2025 Chevy Traverse while using the cruise control with the slow down feature will just randomly slow down approx 10 miles per hour and there is nothing in front of me. To me this is a scary thing because if cars were following close behind me it could have caused accidents. I'm curious as to whether other drivers are having this issue or is there a defect in my vehicle?

Simple oil change and tire rotation. Easy setting up a service time. Jerod was helpful and very knowledgeable and always had a smile

Had oil change and tire rotate on 23 Silverado. Popped the hood when I got home to find oil dipstick was not all the way back in. Was out about 4 inches.

Everyone at Kunes were very kind and professional. Especially the little guy who came to get my car and who brought it home.

As usual, service was scheduled and performed in a friendly, and timely manner! Very pleased!

Hour and 40 minutes for oil change and tire rotation. Asked for a price on mirror replacement so that was the excuse for length of time. Informed them this was last oil change on service contract and still tried to charge me. Will not be back even though was told that as long as I do oil changes through Kunes would get lifetime power train warranty. My time is worth more than that.

Service and employees were great

I brought my Silverado truck back to the dealership where I bought it (and the seven more before this one at this location also) and told them that the electric tailgate opener wasn't working and the check engine light was on. They made an appointment to work on it. After several hours the technician said a wire near the sensor under the tailgate had been rubbing the frame and had worn through and he needed to order a new sensor. Bring it back the following Tuesday. Tuesday I left it there and after for a few hours I checked back in. He said he found more electrical problems that he now diagnosed as rodent damage and he would need additional components. They supplied me with a loaner vehicle and come back the next day which I did. They completed the work and presented me a bill for over $1200. They pointed out that my truck being a 2022 with less than 14,000 miles was out of warranty and said it just took a long time to fix. They made a small adjustment in the bill to a thousand dollars that I paid. The original observation of the technician that the sensor was poorly positioned rubbing against the frame and the check engine light monitor were now blamed on rodent damage and not mentioned in the report- convenient, Upon checking internet, seem the 2021 through 2025 Silverado's have had a lot of "electrical problems". As well as engine problems. I asked the dealership about trading this off for a new 2026 but received not much enthusiasm resulting in a quote for a trade to a similar sticker priced Silverado of $34,000 plus tax and fees to boot. Apparently they don't want these used vehicles on their lots either. Never having had rodent damage to the wiring on the previous pickups at my home, I asked the technician if the wiring was not in conduit to protect it and why not, his shrug and reply was he doesn't build the trucks . Giving the benefit of doubt that a rodent had chewed through the tailgate wiring and sensor(?) , the check engine monitor with out touching any wiring for the lights which all were working properly, a thousand dollars to splice a few wires seems absorbent. Judging from the internet, I seriously doubt you will want to pursue this any further, but if you can convince me that the new models have corrected these issues, I would like to upgrade.