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  • Rusty P

    ERIE, IL | 2025 Chevrolet Silverado 2500 HD
    Confirmed Service Review
    November 11, 2025
    I have been coming here for years. I have a busy schedule and they always seem to squeeze me in to accommodate my needs. Great job!

    Response from Kunes Chevrolet of Morrison

    November 12, 2025
    We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Brenda T

    ERIE, IL | 2024 Chevrolet Blazer
    Confirmed Service Review
    November 10, 2025
    We purchased the Blazer September 27, 2025. The oil life of the vehicle was 16% at that time. On October 4, 2025, we took the Blazer back to Kunes Morrison for paint protection and remote starter installation and the oil change. Kunes called on October 5 and said the Blazer was ready. I asked if the oil was changed. He checked and said no and that they'd do it now. Then he called later and said it was finished. He drove the Blazer to our home. Last week the Change Oil Soon display came on. I checked with our salesman and told him our issue and asked him to confirm the oil was changed October 5. He checked and said NO, IT WAS NOT CHANGED as promised. So all that time we thought we were good to go and were driving the Blazer with the oil dangerously low. So, to sum it up, I called the dealership and spoke to them of my displeasure and they picked up our Blazer the following day and got it done. But I feel I was lied to. I'm very disappointed with our salesperson.

    Response from Kunes Chevrolet of Morrison

    November 11, 2025
    Brenda, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (815) 201-0423. We look forward to hearing from you.
  • Gary A

    FULTON, IL | 2025 Chevrolet Equinox
    Confirmed Service Review
    October 31, 2025
    friendly -clean-on time

    Response from Kunes Chevrolet of Morrison

    October 31, 2025
    Gary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
  • Randy I

    CLINTON, IA | 2025 Chevrolet Equinox
    Confirmed Service Review
    October 17, 2025
    Good service!

    Response from Kunes Chevrolet of Morrison

    October 19, 2025
    Randy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
  • Anthony G

    STERLING, IL | 2019 Chevrolet Colorado
    Confirmed Service Review
    October 8, 2025
    Very professional service!

    Response from Kunes Chevrolet of Morrison

    October 11, 2025
    Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
  • Anthony F

    FRANKFORT, IL | 2026 Chevrolet Trailblazer
    Confirmed Sales Review
    October 8, 2025
    Great salesmen, good prices

    Response from Kunes Chevrolet of Morrison

    October 10, 2025
    Anthony, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
  • Janet G

    MORRISON, IL | 2018 Chevrolet Equinox
    Confirmed Service Review
    September 19, 2025
    I had the gold package for detailing my car. Tony did a wonderful job!! The car looked and smelled brand new.

    Response from Kunes Chevrolet of Morrison

    September 22, 2025
    Janet, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
  • Matthew R

    MORRISON, IL | 2018 GMC 1500 Sierra
    Confirmed Service Review
    September 19, 2025
    The dealership had my truck from 10am to 3:30pm to replace a starter. Then two days later my truck won't start after work. I spent a hour to find the electric clip on the starter fell off the starter. Called the dealership back that day and I haven't heard back from them yet? So really poor experience!

    Response from Kunes Chevrolet of Morrison

    September 22, 2025
    Matthew, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 201-0423 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
  • Brian S

    STERLING, IL | 2010 Chevrolet Avalanche
    Confirmed Service Review
    September 15, 2025
    I want to preface my experience by saying that everyone I encountered at Kunes Morrison was friendly and professional. Long story short, they had my truck in and out of service for about a month, and couldn't figure out what was wrong. My Chevy Avalanche (2010) seemed to have a computer/electrical issue. Whenever it was run and would get hot, then shut off.. it was a flip of a coin whether it would start again. And when it did start, the gauges would flop around or flatline, as if it lost connection to the computer. I first checked the fuse for the ECM, and made sure the terminal connections on the battery were good. I also replaced the starter, alternator and battery. When those failed to fix it, I searched the internet and read online that it was probably a PCM/ECM problem. I knew I couldn't do this myself, so I took it into Kunes Chevy, hoping they would have techs on staff familiar with Chevy problems. They swapped out the PCM/ECM (at the tune of around $1200) and when I got it back, it did seem to run okay for a while (a few weeks to a month). But then it happened again. I took it back in (but by this point it was running okay), yet nothing was discovered. It sat in the shop for a few weeks and nothing got fixed, so I took it back again, as I felt they weren't getting anywhere because it hadn't failed when I took it in, so I waited until it did it again (where the lack of power, aka "limp mode"), happened, and the gauges again go sporadic (in addition to other error codes being shown). I drove it this way (where it feels like you have no power, or are pulling a super heavy trailer) straight to the dealer, so the master tech that had looked at it before could experience it first hand. He connected his computer to it while it was like this, and said he would continue to troubleshoot it. After another 2 weeks, nothing had been discovered. Out of frustration that they couldn't figure it out, and obviously were getting other cars in and out during this time, I decided again to take it back. Not sure if the tech didn't know what he was looking for or what, but it seemed like they were guessing when I would ask for updates. The only reason I'm giving a 2 instead of a 1 is because, again, everyone was very courteous and professional (except for the inability to actually get the job done). Needless to say, I won't be bringing my truck back to Kunes in Morrison... at least not for anything more complicated than an oil change.

    Response from Kunes Chevrolet of Morrison

    September 16, 2025
    Brian, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (815) 201-0423 at your earliest convenience to discuss how we can turn this experience into a positive one.
  • Stephen H

    MORRISON, IL | 2014 Chevrolet Equinox
    Confirmed Service Review
    August 21, 2025
    They were very nice and kept me informed

    Response from Kunes Chevrolet of Morrison

    August 22, 2025
    Stephen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!